Refund policy
Cancellations Orders can be cancelled within 24 hours of purchase only. After 24 hours, your order may have already been processed and sent to our supplier and cannot be cancelled. Please contact us immediately if you wish to cancel.
We want you to be completely satisfied with your purchase. Please read our policy carefully.
Refund Eligibility We accept refund requests within 30 days of delivery. To be eligible, your item must be unused or received in a damaged/defective condition.
How to Request a Refund To start a refund, please contact us with:
- Your order number
- The reason for your refund request
- A photo of the item (required for damaged or incorrect items)
Non-Refundable Items
- Items returned after 30 days of delivery
- Items damaged due to misuse or normal wear and tear
Processing Time Once your refund is approved, it will be processed to your original payment method within 5-10 business days.
Damaged or Wrong Items If you received a damaged or incorrect item, please contact us immediately and we will make it right at no extra cost to you.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.